Privacy Policy | Wilmington Water Damage

This Privacy Policy explains how Wilmington Water Damage (“we,” “us”) handles information when you visit this website or call the phone number listed on it.

Information we collect

Website visits. Like most websites, our hosting provider and any analytics tools may automatically collect standard technical information such as your IP address, browser type, device type, pages visited and referring website. This information is used to operate and improve the site.

Phone calls. When you call the number on this website, call-tracking systems may record information such as your phone number, the date, time and duration of the call, and your general location. Calls may be recorded for quality assurance and training purposes.

Information you share. During a call you may choose to share details such as your name, address and a description of your property damage so that a service provider can help you.

How information is used

To connect you with an independent restoration service provider serving your area
To measure and improve the quality of our call routing and website
To comply with legal obligations and prevent fraud or abuse

Sharing

Information you provide on a call is shared with the independent service provider your call is connected to, so they can respond to your request. Call-tracking and advertising partners may process call data on our behalf. We do not sell your personal information for money.

Cookies

This site may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings.

Third-party content

This website loads fonts from Google Fonts and images from Pexels, and area pages embed Google Maps. These providers may receive standard technical information (such as your IP address) when your browser requests those files.

Your choices

You may decline to provide personal information on a call. Depending on where you live, you may have rights to request access to or deletion of personal information. To make a request, call the number on this site.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The “last updated” date above shows when it was last revised.